Here's how:
Ask Questions like...
- How long have you lived in this home?
- Where do (or did) you work?
- What are your hobbies?
- Do you have any kids? Where do they live?
- Have you had any health problems in the last 5 years (heart attack, stroke, insulin dependent diabetes, surgeries, etc.)
Then start asking questions like...
- Are you surprised how much Medicare has changed over the years?
- Where do you like to receive your health care?
- What do you like or dislike about your current plan?
- What do you like or dislike about your current doctor?
Keep in mind, you don't want to be too inquisitive too fast. Be a good listener. Always acknowledge the prospect and address questions/objections immediately (so they won't haunt you later)!
This information was contributed by David McNerney and Jim Irwin.
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